Serving customers is the liveblood of Bar Tycoon. It involves strategy, resources(your products in your inventory), your drink menu and a bit of luck as to how the customer will respond to your chosen drink.

The customer name is displayed first in the table. The name of the customer has no impact on gameplay but is for your record.

Customers have a certain amount of money they will spend. How much money they have makes them LESS picky about the specific drinks they order. Example : Someone with $100 will be more likely to part with $5 for a drink they dislike than someone with $10. Finances also control how much a customer can spend maximum on a drink. That dram of expensive scotch might be out of the price range of some customers.

Traits determine various modifiers to the customer. Many of them are explained in the Bartender Glossary menu in the Customers area. Your most important customer are CRITICS so be VERY AWARE of them!

Alcohol determines how strong of drinks the customer can tolerate. Serving drinks ABOVE tolerance will hurt the actual score of the drink and in some cases, the customer will not even order the drink if the alcohol content is too high. The tolerance is based upon the preferred drinks.

This section lists drinks that the customer is familiar with and has a positive opinion of. It is useful because it breaks down various ingredients that the customer prefers. These are NOT ALWAYS the best drink to serve a customer - their new favorite drink might be the one you have at your bar! Core ingredients like Wine or Beer can give hints on many potential drinks to serve the customer at once. It is not expected you serve the drinks a customer prefers - it is only meant as a guide.

These are the general ingredients a customer prefers and impacts the maximum score of a served drink. You can add more to this list by using the Taste Test action.

Taste testing allows you to get additional information on ingredients WITHOUT risking the customer leaving the bar(the more conventional method of finding ingredient preference). You are allowed only 5 taste tests per shift and with 10 customers - that can go really quick! Saving taste testing for critics is generally recommended.

When you click this button - you collect the accumulated season points of Critic Customers(based upon all drinks served). This also grants 5 production points for ALL customers so it is better to click this button than lose a customer due to an “F graded” drink in most cases. Be very careful to use this when you have served the Critic and you want to actually see your season points improve!

The last piece of the puzzle. Serving drinks is a large part of what you do - and thankfully there is many tools to make the correct choices. IN the above example screenshot, you can see that Pilsner Beer - although a weekly promotional item - is a poor choice for this customer. Below all of the drinks you are able to serve and have bookmarked, you can see the customer's preference of the ingredient.